Palazzo Firenze by Baglioni Hotels & Resorts

Editorials and reviews paint Baglioni’s Palazzo Firenze / Relais Santa Croce as a quintessential Florentine luxury experience: a grand, historic palace in the heart of Florence, offering refined, aristocratic ambiance, exceptional service, and impressive on-site dining (including a three-Michelin-star restaurant in the building). Guests highlight elegant rooms with views, classical yet comfortable decor, and standout staff who anticipate needs, coordinate experiences, and provide personalized touches. The location is praised for proximity to Santa Croce, Uffizi, and other sights, with easy walking access to restaurants, cafes, and markets. Mixed notes include occasional maintenance hiccups and variability in breakfast/amenities, but overall guests repeatedly call it one of Florence’s top experiences.